Orders are typically dispatched within 24 hours of the order being placed. If your order is placed over the weekend it will be dispatched the following Monday.

You will receive confirmation of your order once it's on the way to you.

All deliveries are FREE and shipped on a 24hour service. Please allow up to 48hours once order dispatch email has been sent.

A tracking number will be provided with your dispatch email.

Orders are dispatched using Royal Mail 24 hours. Please allow 48 hours once you receive your dispatch email.

Our packaging is cleverly designed to fit through your letterbox. We use Royal Mail to deliver our product.

Yes. Unfortunately we cannot offer free shipping on international orders. £9.99 for EU countries. £14.99 for the rest of the world. Please allow up to 14 working days for international orders.

All of our products are manufactured in the UK to the GMP code.

We only use the best ingredients for our products. We are always looking at ways of increasing the quality of our products.

Our products are free from genetic modification and do not contain any associated products that are.

Yes. Our aim is to have as little impact on the plant as possible. Both lid and bottle are recyclable.

Firma VIT offers an unconditionally guarantee on the quality of our products. If you're not satisfied simply contact us within 45 days of delivery.

To return items please contact us first on contact@firmavit.co.uk with your reason.

Any unopened products back within 45 days will get a 100% cash refund.

We are always looking to expand our range. If you have any suggestions, please don't hesitate to contact us on: contact@firmavit.co.uk

If you have already received your dispatch email, unfortunately we will not be able to cancel your order.

If you want to cancel an order please contact customer service as soon as possible on: contact@firmavit.co.uk. We will do our best to cancel the order before it leaves us.

All products are inclusive of VAT. You should receive an invoice shortly after the order is placed. If you would like another invoice sent please email: contact@firmavit.co.uk

We're sorry your code isn't working. Please contact us on: contact@firmavit.co.uk and we will look into it for you.

There is a link on the bottom of every email allowing you to unsubscribe. If you are having issues please contact us on: contact@firmavit.co.uk

Yes. We can either work with on wholesale pricing or a trade partner agreement.

Contact: trade@firmavit.co.uk in the first instance.

We accept most major credit/debit cards. All transactions are 100% secure and safe.